we are corona-fit


hygienic & safe @ blaue gans

WHAT WE DO FOR YOU? We welcome you with a warm smile!
At the Blaue Gans, your safety is our main priority. Our Corona safety measures listed below exceed legal requirements:

Current information on entering and leaving Austria can be found on the Österreich Werbung website.

 

BASIC HYGIENE MEASURES & RULE 

  • When entering the restaurant and hotel area, the following rule applies:
    • Vaccinated persons (no negative test result must be presented from the 22nd day after the first vaccination).
    • Tested persons (PCR test has a validity of 72 hours, antigen test has a validity of 24 hours, self-test with digital connection are not accepted at Hotel Blaue Gans)
    • Recovered persons (with antibody test proof with validity of 3 months or segregation certificate with validity of 6 months)
    • If the validity expires during the stay, a new proof must be provided when visiting the catering facilities.
  • For employees with direct customer contact, the 3-G rule (vaccinated, tested, recovered) applies.  If employees cannot provide proof of the 3-G rule, the wearing of a FFP2-Mask is mandatory.
  • Hand Sanitizer from our in-house cosmetic line "Saint Charles Pharmacy" is provided in the entrance area for hand disinfection.
  • We point out that hand shaking and physical contact between employees and guests should be avoided.
  • We ensure regular airing and provide fresh air to our restaurant and hotel areas several times a day.
  • All guests are required to register. Hotel guests are registered via the registration slip, restaurant guests are obliged to register via the guest registration via QR code.

measures in the restaurant

  • The 3-G rule (Vaccinated, Tested or Convalescent) applies in the catering area.
  • Our guests are escorted and seated from the reception area to the table by our service staff.
  • We ask for restaurant reservations in advance to better plan the placement of our guests and maintain spacing.
  • In order to be able to trace the chains of infection in the event of a positive Covid-19 case, all guests are required to register electronically with their name, address and telephone number. The data will be deleted after 28 days.

Breakfast of our hotel guests:

  • The regulations of the catering industry (3-G rule) apply to the use of the culinary offer.
  • To avoid congestion, reservations are requested for breakfast service. If possible, room service is also offered.
  • We serve our guests drinks such as coffee and tea and breakfast on etagères directly to the table to avoid lack of space at the buffet.
  • Overnight guests may remove openly presented food and beverages from buffets themselves under the following special hygienic precautions: Guests will be provided with a hand sanitizer to disinfect their hands immediately in front of the buffet station. 

EMPLOYEES & SPECIAL CLEANING MEASURES

Employee training & internal hygiene procedures

  • Our employees are regularly trained on all hygiene regulations and measures, with special emphasis on hand hygiene and prevention of infection with Covid-19, and have received documentation on this.
  • There are ongoing trainings of the company Hagleitner, in which the steps of a correct cleaning were documented and signed.
  • We have a strict hygiene plan. Our employees are regularly instructed about proper and regular cleaning and disinfection of all surfaces, regular airing, about personal protective equipment and about correct behavior. This enables us to pass on all important information to our guests.
  • A maximum of two people are allowed in our employee locker rooms at any one time.
  • In addition to surfaces in the public hotel and restaurant areas, all surfaces in internal areas and employee areas are regularly cleaned and disinfected.

Workday Procedure:

  • Our employees are required to thoroughly wash and sanitize their hands before and after going on duty, after each use of the restroom, before and after consuming food, and several times during work hours.
  • All employees are instructed to ventilate all rooms on a regular basis.

Special Cleaning Procedures Public Areas:

  • Frequently touched surfaces, such as door and window handles, light switches, railings, etc., are cleaned regularly.
  • General sanitary areas and especially control knobs, faucets and door handles are cleaned regularly.
  • Sufficient soap for necessary hand washing and disposable towels are provided in the sanitary areas.
  • Hand sanitizers for hand disinfection are available in the reception area of the hotel, the restaurant and in all restrooms.
  • Ventilation is provided regularly or doors are kept open to allow for good air circulation.
  • Pens, keys and keycards are disinfected when issued and received.
  • During daily cleaning, care is taken to change cleaning cloths and disinfect gloves after each room.

Special Cleaning Procedures Individual Living Areas/Rooms:

  • Room is aired regularly during room cleaning.
  • Room is cleaned with special attention after each guest change, special attention is paid to disinfecting high-touch items such as remote controls, handles, touch screens and light switches.
  • Hard-to-clean decorative items have been removed from rooms.
  • During daily cleaning, attention is paid to changing cleaning cloths and disinfecting gloves after each room.
  • Drinks in the minibar in the rooms are thoroughly cleaned after each departure.